Privacy Policy for LegalFormPoint

1. Introduction

This Privacy Policy explains how LegalFormPoint ("we", "our", "us") collects, uses, and protects personal information related to the use of our website and our services for assisting with legal business documents. We respect your privacy and handle personal information in a careful, transparent, and responsible manner.

This Policy applies to visitors, registered users, and prospective customers who access our services from Canada and other regions. Additional provisions are included for individuals located in the European Economic Area (EEA), the United Kingdom, and other jurisdictions with specific privacy rules.

2. Data Controller and Contact

LegalFormPoint acts as the entity responsible for determining how and why personal information is processed in connection with our website and services. If you have questions about this Privacy Policy or our data handling practices, you can contact us using the email address or contact form provided on our website.

We encourage you to reach out if you would like more information about how your information is collected, used, or stored, or if you wish to exercise any rights described in this Policy.

3. Personal Information We Collect

We collect only the personal information that is reasonably necessary to operate our platform and provide documentation-related support. This includes information that you provide directly and information collected automatically when you interact with our website.

  • Account Information: Name, email address, login details, and preferences when you create or manage an account.
  • Service Usage Information: Details related to your use of templates, guidelines, and platform features.
  • Technical Data: Browser type, device identifiers, approximate location, and log files collected through standard web technologies.
  • Communication Data: Content of messages you send to us, including support requests, comments, or feedback.

4. How We Use Personal Information

We use personal information to deliver our services, maintain the platform, and support a safe and reliable user experience. We do not use personal information for unrelated purposes without providing notice or, where required, obtaining your consent.

  • Providing Services: To create and manage user accounts, deliver documentation guidance, and enable access to templates.
  • Communication: To respond to your inquiries, send administrative messages, and share relevant updates about your use of the platform.
  • Improvement and Analysis: To understand how users interact with our website and improve content, layout, and features.
  • Legal and Compliance: To meet applicable legal obligations and respond to lawful requests from authorities, where necessary.

5. Legal Grounds for Processing (GDPR Policy)

For individuals located in the EEA, the United Kingdom, or similar jurisdictions, this section describes the legal grounds we rely on for processing personal information and forms the GDPR Policy component of this document.

  • Contractual Necessity: When processing is required to provide access to our platform, templates, and related services that you request.
  • Legitimate Interests: When we process personal information to maintain, protect, and improve our services in ways that are balanced with your rights and expectations.
  • Consent: When you explicitly agree to certain uses of your information, such as optional communication or specific features.
  • Legal Obligations: When processing is necessary to comply with applicable laws or regulatory requirements.

Individuals covered by these regulations may have additional rights, including the right to access, correct, restrict, or request deletion of their personal information, as described later in this Policy.

6. Cookie Policy

Our website uses cookies and similar technologies to support essential functionality, improve user experience, and understand how visitors interact with the platform. This section forms the Cookie Policy component of this document.

  • Essential Cookies: Necessary for core site functions, such as maintaining sessions and enabling basic security-related features.
  • Performance and Analytics Cookies: Used to gather aggregated information about site usage so we can improve design and content.
  • Preference Cookies: Used to remember certain settings, such as language choices or interface preferences.
  • Managing Cookies: Most browsers allow you to manage or delete cookies through settings. Some features of the website may function differently if cookies are disabled.

7. Data Sharing and Third-Party Services

We do not sell personal information. We may share limited information with trusted third-party service providers who help us operate our platform, such as hosting, analytics, and communication tools. These providers are required to handle personal information in accordance with this Policy and applicable laws.

  • Service Providers: Companies that offer infrastructure, email delivery, analytics, or support services on our behalf.
  • Legal Requirements: Disclosures made when required by law, regulation, or valid legal process, and only to the extent necessary.
  • Business Transitions: In the event of organizational changes, personal information may be transferred as part of continuity measures, subject to appropriate safeguards.

8. International Data Transfers

LegalFormPoint primarily operates in Canada, but some service providers may be located in other countries. As a result, personal information may be transferred to jurisdictions with different privacy rules than those in your home region.

When personal information is transferred, we apply reasonable safeguards designed to protect it, including, where appropriate, contractual protections or comparable measures that are consistent with this Policy and applicable law.

9. Data Retention

We keep personal information only as long as needed for the purposes described in this Policy, including service delivery, record-keeping, resolving disputes, and meeting legal obligations. The exact retention period may depend on the type of information and the context in which it was collected.

  • Active Accounts: Information is retained while you maintain an active account and use our services.
  • Closed or Inactive Accounts: Information may be kept for a limited period after closure or inactivity, unless deleted earlier in accordance with applicable rules.
  • Technical Logs: Stored for shorter periods, primarily for security, troubleshooting, and performance monitoring.

10. Your Rights and Choices

Depending on your jurisdiction, you may have rights concerning your personal information, such as the right to request access, correction, deletion, or restriction of processing. You may also have the right to object to certain uses of your information or to withdraw consent where processing is based on consent.

  • Access and Correction: You may request a copy of your personal information and ask us to correct inaccuracies.
  • Deletion and Restriction: In some circumstances, you may request deletion or limitation of how we use your information, subject to legal requirements.
  • Consent Management: Where processing is based on consent, you may withdraw that consent at any time. This will not affect processing that has already taken place.

To exercise these rights, please contact us via the communication channels provided on our website. We may need to verify your identity before responding to certain requests.

11. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When significant updates are made, we will post a clear notice on our website and, where appropriate, provide additional communication.

We encourage you to review this Policy periodically to stay informed about how LegalFormPoint handles personal information.